COVID-19 INFORMATION UPDATE: How we are continuing to support our customers through this time

CORONAVIRUS COVID-19

ETACSOLUTIONS LIMITED

13/03/2020

Whilst avoiding over-reaction, there is a need to plan to deal with the changes that are currently taking place.

Technology allows everyone at ETACSOLUTIONS to work from home. This includes access to telephones, helpdesk information, shared data, remote connectivity to our customers etc.

This means that our ability to continue to support, help and work with our customers can continue, even if we are unable to work from our offices.

In the even of being asked to Self-isolate, we can continue to work as normal

We may need to cancel SITE VISITS.

We may need to reschedule delivery dates of some work, based on staff availability

Please raise all support calls via the helpdesk portal (https://support.etacsolutions.co.uk) or by sending an email to support@etacsolutions.co.uk . If you need to contact the office, please contact our main number 01952 897 010.

General Advice.

The Government advice can be seen here

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

 The NHS website provides up-to-date information about the virus.

https://www.nhs.uk/conditions/coronavirus-covid-19/

This includes advice about self-isolation
https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/


Certifications