etaC Solutions Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and interact with our website https://www.etacsolutions.co.uk/ (the “Website”). It applies to all visitors, users, and others who access the Website.
We may collect and process the following types of personal data:
Contact Information: Name, email address, phone number, company name (when provided in contact forms).
Usage Data: Information about how you use our Website (e.g., pages visited, time spent, IP address, browser type and version, device information).
Cookies and Tracking Data: We use cookies and similar technologies to improve your experience and gather analytics data (see our separate Cookie Policy if available).
Other Data You Provide: Any other information you submit voluntarily (e.g., support inquiries, feedback, or communications).
We may use your personal data for the following purposes:
To provide, operate, and maintain the Website.
To respond to your inquiries, requests, and support questions.
To send you updates, newsletters, or other communications where you have opted in.
To improve and personalise your experience on the Website.
To comply with legal obligations and protect our rights.
We process personal data based on one or more of the following legal grounds:
Consent, where you have given clear permission (e.g., subscribing to newsletters).
Performance of a contract, if processing is necessary to deliver services to you.
Legitimate interests, such as improving our Website and services, provided this does not override your rights.
We may share your personal data with:
Service providers that help us operate the Website or provide services (e.g., hosting providers, analytics tools).
Legal and regulatory authorities, where required by law or to protect our legal rights.
Third parties, only with your consent or as required to fulfil contractual obligations.
We do not sell your personal data to third parties for their own marketing purposes.
If we transfer your personal information outside the UK or EEA (for example to third-party service providers), we ensure appropriate safeguards are in place in accordance with data protection laws.
We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Retention periods may vary depending on the type of data and legal requirements.
Under UK GDPR, you have rights in relation to your personal data, including:
The right to access the personal data we hold about you.
The right to correct inaccurate or incomplete data.
The right to request deletion or restriction of processing.
The right to object to processing for direct marketing.
The right to withdraw consent at any time.
To exercise these rights, please contact us using the details below.
We use cookies and similar tracking technologies to enhance your browsing experience and collect analytics. You can manage cookie preferences through your browser settings.
We may update this Privacy Policy from time to time. The “Last updated” date at the bottom reflects when changes were made. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy, or wish to exercise your data protection rights, please contact:
etaC Solutions Ltd
Suite 2b, Maple House, Queensway Business Park, Telford, Shropshire, TF1 7UL
Email: info@etacsolutions.co.uk
Phone: 01952 897 010
You also have the right to complain to the UK Information Commissioner’s Office (ICO) if you believe your data has been processed unlawfully.
Last updated: December 2025
etac Solutions are long established suppliers of Microsoft Dynamics NAV and now provide Microsoft Dynamics 365 Business Central as part of our ERP services. We pride ourselves in taking a different approach in order to craft the most appropriate solutions for our customers. We are a technology partner who can integrate, implement and then support your ERP solution at every step.